Luxury Guest Room Turndown Specialist

Irvine Company; Irvine (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

The Resort at Pelican Hill in Irvine, CA is seeking a Turndown Attendant to provide turn down service and clean assigned guest rooms to high standards. You will follow supervisor instructions to ensure guest safety and reflect the luxury brand in every interaction.

Responsibilities include restocking linens and supplies, maintaining a tidy housekeeping area, and adhering to safety and emergency procedures while delivering personalized service to guests.

Qualifications

• Experience in housekeeping or hospitality with high-level guest service.
• Strong attention to detail and multitasking.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Provide turn down service and clean assigned guest rooms.
• Follow safety procedures and supervisor instructions.
• Maintain organized linen closet and replenish supplies as needed.
• Assist with late check-outs per procedures.
• Report deficiencies to management.
• Adhere to lost and found policies and safety protocols.

Skills

Effective communication

Attention to detail

Customer service

Professional demeanor

Job description

The Resort at Pelican Hill in Irvine, CA is seeking a Turndown Attendant to provide turn down service and clean assigned guest rooms to high standards. You will follow supervisor instructions to ensure guest safety and reflect the luxury brand in every interaction.

Responsibilities include restocking linens and supplies, maintaining a tidy housekeeping area, and adhering to safety and emergency procedures while delivering personalized service to guests.