Luxury Guest Experience Specialist

Radisson Plaza Hotel; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical/Dental/Vision (Full-Time option)

401(k) with 100% match up to 3% (Full-Time option)

Parental Leave Program (Full-Time option)

Health and Wellness reimbursement up to $600 annually

Shift meal provided per day

10% Discount on GHG outlets

Discounted hotel rates at Choice Hotels Worldwide

Job summary

Radisson Plaza Hotel is looking for a Guest Experience Associate to enhance every guest’s journey through polished and thoughtful service. This role is crucial for maintaining a seamless flow in the spa and salon operations, ensuring that every detail aligns with the luxury experience we aim to deliver.

Candidates should possess strong communication skills, a natural ability to connect with guests, and a professional appearance. This position offers benefits like medical coverage, a 401(k) match, and wellness reimbursements.

Qualifications

• Ability to connect with people and make them feel valued.
• Strong communication skills and comfort in a fast-paced environment.
• An appreciation for luxury service and hospitality.

Responsibilities

• Welcome guests with warmth and confidence.
• Anticipate guest needs and create personalized experiences.
• Drive revenue through intentional guest engagement.

Skills

Natural ability to connect with people

Strong communication skills

Polished, professional presence

Attention to detail

Team-first mentality

Job description

Radisson Plaza Hotel is looking for a Guest Experience Associate to enhance every guest’s journey through polished and thoughtful service. This role is crucial for maintaining a seamless flow in the spa and salon operations, ensuring that every detail aligns with the luxury experience we aim to deliver.

Candidates should possess strong communication skills, a natural ability to connect with guests, and a professional appearance. This position offers benefits like medical coverage, a 401(k) match, and wellness reimbursements.