Luxury Group & Events Coordinator

Jobf0; New York (NY); On-site; USD 41,000 - 58,000; Full time

Job summary

Faena New York is seeking a Group and Events Services Coordinator to support the Sales and Events team by coordinating all administrative and operational aspects of group bookings and special events. You will ensure clear communication across departments and flawless execution, acting as a service support for managers as needed.

The role requires exceptional organizational skills, attention to detail, and the ability to manage multiple projects simultaneously while maintaining Faena's luxury

Qualifications

• Minimum 2–3 years’ experience in hospitality sales, events, or group coordination.
• Experience in luxury hotels, high-end event venues, or hospitality environments preferred.
• Strong organizational and administrative skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent written and verbal communication skills.

Responsibilities

• Support the Group Sales and Events team in coordinating all group bookings and event-related activities.
• Assist in managing event inquiries, preparing proposals, and maintaining communication with prospective and confirmed clients promptly and professionally.
• Assist and be present for Key Group Moments such as events, group arrivals and departures.
• Coordinate internal communication between Sales, Food & Beverage, Banquets, Front Office, Housekeeping, and other operational departments.
• Assist with the preparation and distribution of CEOs and other event documentation, ensuring accurate event information.
• Maintain detailed and accurate records of event specifications including timelines, room setups, catering requirements, audiovisual needs, and special guest requests.
• Track event changes and ensure all departments are updated accordingly.
• Maintain records of group bookings and contracts.
• Assist with site visits, client meetings, and property tours.
• Prepare sales reports, group pick-up reports, and event summaries as required.
• Track group room blocks, cut-off dates, and reservation activity.
• Ensure all contracts, deposits, and required documentation are completed in accordance with hotel policies.
• Assist in preparing sales presentations, proposals, and promotional materials.
• Ensure promotional material inventory is stocked and accounted for.
• Maintain organized filing systems for all events and group sales documentation.

Skills

Exceptional organizational ability

Strong attention to detail

Ability to manage multiple priorities

Professional communication and client

Strong collaboration with cross-?

Ability to remain calm and solution‑or

Tools

Delphi

Opera

Excel

Word

PowerPoint

Job description

Faena New York is seeking a Group and Events Services Coordinator to support the Sales and Events team by coordinating all administrative and operational aspects of group bookings and special events. You will ensure clear communication across departments and flawless execution, acting as a service support for managers as needed.

The role requires exceptional organizational skills, attention to detail, and the ability to manage multiple projects simultaneously while maintaining Faena's luxury