Luxury Golf Club Guest Experience Associate

Cabot-Managed Properties; Boulder City (NV); On-site; USD 17,000 - 22,000; Part time

Job summary

Cabot-Managed Properties seeks a Guest Services Attendant at Cascata Golf Club in Boulder City, NV to deliver an exceptional guest experience from arrival to departure. The role reports to the General Manager and works closely with all club staff to create an unrivaled guest experience.

Greet guests, handle equipment, provide course information, and ensure golf cars and the practice facilities are clean and stocked, collaborating with the Golf Shop to enforce dress code and beverage policies.

Qualifications

• Strong verbal communication skills.
• Excellent customer service skills.
• Strong organizational skills.
• Basic knowledge of the game of golf.
• Ability to carry out detailed written and verbal instructions independently.

Responsibilities

• Greet and welcome arriving guests utilizing excellent customer service skills.
• Handling guest's equipment and transporting it to the golf car staging area.
• Give all guests miscellaneous information that may help them in playing the course.
• Provide guests with thoroughly cleaned and good operating golf cars that are stocked with scorecards, pencils, divot sand, and ice.
• Ensure that the golf car facility is always clean and orderly.
• Service the practice facility, including setting up the practice facility for play; replenish practice balls; patrolling the practice tee; rotate practice tee area; collect and clean golf balls.
• Work closely with the Golf Shop Staff to ensure that all club rules including dress code and beverage policy are followed by guests.

Skills

Verbal communication

Customer service

Organizational skills

Golf knowledge

Instruction following

Job description

Cabot-Managed Properties seeks a Guest Services Attendant at Cascata Golf Club in Boulder City, NV to deliver an exceptional guest experience from arrival to departure. The role reports to the General Manager and works closely with all club staff to create an unrivaled guest experience.

Greet guests, handle equipment, provide course information, and ensure golf cars and the practice facilities are clean and stocked, collaborating with the Golf Shop to enforce dress code and beverage policies.