Luxury Gate Concierge & Arrival Ambassador

Rosewood Miramar Beach; Montecito (CA); On-site; USD 33,062 - 35,817; Full time

Job summary

Rosewood Miramar Beach in Montecito, CA seeks a Security Welcome Ambassador to manage the front gate with warmth and discretion, protecting guest privacy while ensuring a seamless arrivals experience. You will coordinate with valet and guest services, verify reservations, monitor access, and uphold luxury standards through professional, unobtrusive security and clear communication.

This role blends refined hospitality with vigilant security, requiring strong situational awareness and a polished

Qualifications

• Experience with front gate security in luxury settings.
• Polished communication and interpersonal skills.
• Ability to balance guest service with policy enforcement.

Responsibilities

• Serve as the dedicated point of control for all vehicle and pedestrian entry at the front gate.
• Greet each arrival with a warm, composed, and personalized welcome.
• Confirm reservations, resident status, and approved visitor access prior to entry.
• Coordinate with valet, front office, and guest services to ensure smooth arrivals.
• Manage traffic flow at the gate to maintain a calm, orderly environment.
• Enforce access protocols with professionalism and discretion.
• Screen vendors, deliveries, and contractors per resort policies.
• Maintain confidentiality regarding guest identity and movements.
• Provide clear directions and assistance without disrupting arrival flow.

Skills

Gate security

Hospitality service

Situational awareness

Professional communication

Education

Guard Card

Tools

Gate systems

Radios

Access control tech

Job description

Rosewood Miramar Beach in Montecito, CA seeks a Security Welcome Ambassador to manage the front gate with warmth and discretion, protecting guest privacy while ensuring a seamless arrivals experience. You will coordinate with valet and guest services, verify reservations, monitor access, and uphold luxury standards through professional, unobtrusive security and clear communication.

This role blends refined hospitality with vigilant security, requiring strong situational awareness and a polished