Luxury Front Desk Supervisor - Part-Time

Stratton Amenities; Allen (TX); On-site; USD 23,000 - 25,000; Part time

Job summary

Stratton Amenities is seeking a Front Desk Supervisor in Allen, TX for a part-time role. You will lead a concierge team, coordinate with the Property Manager, and ensure exceptional service to residents and guests.

The position emphasizes hospitality, team leadership, and maintaining high standards in a luxury residential setting. The role requires strong communication, problem-solving, and a proven track record in hospitality or upscale environments.

Qualifications

• Leadership and supervisory experience required.
• Training and development experience preferred.
• 2 years’ experience in Hospitality, Multifamily or Upscale Hotel.

Responsibilities

• Lead a team of concierge ambassadors and act as liaison between the Property Manager and team.
• Manage schedules and weekly payroll; conduct monthly meetings and set performance goals.
• Develop and implement SOPs to improve concierge operations and service quality.
• Ensure exceptional service to residents, guests, and prospects; address concerns promptly.

Skills

Leadership

Communication

Problem-solving

Customer service

Job description

Stratton Amenities is seeking a Front Desk Supervisor in Allen, TX for a part-time role. You will lead a concierge team, coordinate with the Property Manager, and ensure exceptional service to residents and guests.

The position emphasizes hospitality, team leadership, and maintaining high standards in a luxury residential setting. The role requires strong communication, problem-solving, and a proven track record in hospitality or upscale environments.