Luxury Front Desk Host – Create Memorable Guest Experiences

Hyatt Hotels Corporation; Denver (CO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) plan

Paid vacation and holidays

Employee room benefits

Job summary

Hyatt Hotels Corporation's Thompson Denver property is seeking a Front Office teammate dedicated to delivering intuitive service and a tailored guest experience. The role focuses on guest registration, promoting hotel services, and creating memorable stays with warmth and professionalism.

Responsibilities include handling check-ins/outs, processing payments, and addressing guest inquiries. The position requires flexibility to work mornings, evenings, weekends, and holidays in a fast-paced,

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Ability to work a flexible schedule including mornings, evenings, weekends and holidays

Responsibilities

• Front Office colleagues are responsible for the guest registration process and communication of hotel services and promotions.
• This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
• Other duties may include processing forms of payment and responding to guest inquiries.

Skills

Customer service

Verbal communication

Written communication

Flexible schedule

Job description

Hyatt Hotels Corporation's Thompson Denver property is seeking a Front Office teammate dedicated to delivering intuitive service and a tailored guest experience. The role focuses on guest registration, promoting hotel services, and creating memorable stays with warmth and professionalism.

Responsibilities include handling check-ins/outs, processing payments, and addressing guest inquiries. The position requires flexibility to work mornings, evenings, weekends, and holidays in a fast-paced,