Luxury Floral Studio Manager & Designer Lead

BHC; Northern (KY); Hybrid; USD 52,000 - 66,000; Full time

Job summary

The Cooper Flower Shop is seeking a Manager to lead the daily operations of a bespoke floral studio within our luxury property. You will execute floral design and oversee shop management, inventory, and guest service, ensuring every arrangement reflects our brand’s elevated aesthetic and enhances the guest experience.

You will manage a team, forecast budgets, and coordinate with Rooms and Guest Experience to elevate guest experiences, while ensuring freshness, cost control, and superb service

Qualifications

• At least 5 years of floral design experience.
• Experience managing operations and inventory in a floral or retail environment.
• Exceptional taste level, organizational skill, and service mindset.
• Ability to work weekends, holidays, and event schedules.
• Demonstrated portfolio of refined, modern, and elegant floral design.

Responsibilities

• Floral Design & Creative Direction: Create refined, bespoke floral arrangements for guests and patrons.
• Maintain a cohesive design aesthetic aligned with the property’s luxury standards.
• Operations & Inventory: Manage the daily operations of the flower shop, ensuring an organized, beautiful, and efficient workspace.
• Oversee ordering, receiving, and care of florals and supplies with emphasis on freshness and cost control.
• Develop curated retail offerings such as specialty bouquets and luxury gifting items.
• Guest Experience & Service: Provide warm, personalized service to guests seeking custom floral pieces or event support.
• Collaborate with Rooms and Guest Experience teams to elevate guest experiences.
• Leadership & Financial Stewardship: Lead and develop a team of floral designers and assistants; manage the shop budget with forecasting and cost management.

Skills

Floral design

Operations management

Inventory management

Guest service mindset

Team leadership

Flexibility

Job description

The Cooper Flower Shop is seeking a Manager to lead the daily operations of a bespoke floral studio within our luxury property. You will execute floral design and oversee shop management, inventory, and guest service, ensuring every arrangement reflects our brand’s elevated aesthetic and enhances the guest experience.

You will manage a team, forecast budgets, and coordinate with Rooms and Guest Experience to elevate guest experiences, while ensuring freshness, cost control, and superb service