Luxury Fashion Sales Associate – Client Experience

Marc Jacobs; Rosemont (IL); Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

Paid holidays and vacation

Insurance: medical, dental, vision

401k matching

Employee discounts on Marc Jacobs & MJ

PerkSpot discounts

Résumé du poste

Marc Jacobs in Rosemont, IL seeks a Sales Associate to drive sales and deliver an exceptional client experience. You will engage in clienteling, assist with store operations, and build lasting client relationships, embracing Marc Jacobs’ DNA and brand pillars to foster repeat business.

The role requires 1+ years in retail or customer-service roles, strong communication, and flexibility for evenings, weekends, and holidays. Competitive hourly pay and employee discounts are offered.

Qualifications

• 1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
• Experience in generating sales, building, and developing client relations
• Demonstrated verbal and written communication skills
• Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
• Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
• Creative & Innovative - promotes curiosity, diversity and collaboration - is open to disruptive ideas
• Excellent organizational, follow-up, and time management skills
• Passion for the Marc Jacobs brand and product offering
• Computer skills including operating a POS and navigating Microsoft Office suite
• Must have flexibility to work a retail schedule including evenings, weekends and holidays

Responsabilités

• Drive sales and service by delivering exceptional client experiences
• Engage in clienteling and build client relationships
• Assist with store operations to keep the store guest-ready
• Meet or exceed sales and KPI targets
• Showcase styling expertise and product knowledge
• Maintain organized sales floor and stockroom
• Collaborate with colleagues and management
• Adhere to company policies

Connaissances

Retail experience

Clienteling

Customer service

Communication

Time management

POS system

MS Office

Outils

POS system

Microsoft Office

Description du poste

Marc Jacobs in Rosemont, IL seeks a Sales Associate to drive sales and deliver an exceptional client experience. You will engage in clienteling, assist with store operations, and build lasting client relationships, embracing Marc Jacobs’ DNA and brand pillars to foster repeat business.

The role requires 1+ years in retail or customer-service roles, strong communication, and flexibility for evenings, weekends, and holidays. Competitive hourly pay and employee discounts are offered.