Luxury F&B Supervisor - Members Room & In-Room Dining

Tb-Isle-Resort-Lp; Florida; On-site; USD 55,000 - 75,000; Full time

Job summary

JW Marriott Turnberry Resort & Spa seeks a Harry Soffer Supervisor to assist in Members Room and In-Room Dining/Minibar operations. You will supervise associates, manage service levels, and ensure dining experiences meet luxury standards.

Responsibilities include maintaining menu knowledge, overseeing opening/closing procedures, coordinating staffing, inventory, and VIP amenities, and collaborating with departments to uphold JW Marriott standards.

Qualifications

• Minimum two years’ experience in food and beverage in fine dining or luxury hotel.
• Professional demeanor suitable for a luxury environment.
• Strong restaurant operation background.
• Ability to listen, understand, and resolve guest concerns.
• Knowledge of POS systems (Micros) and basic food handling.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• English required; second language is a plus.
• Flexibility for holidays and weekends.
• Excellent organizational and administrative skills.
• Education: HS diploma or GED or 2-year related degree.

Responsibilities

• Assist in ensuring compliance with Members Room, In-Room Dining/Minibar policies and procedures.
• Supervise Associates & tabletop presentation for meal service.
• Maintain menu knowledge for breakfast, lunch, dinner, bar and wine pairing.
• Oversee opening/closing procedures of shift and staffing levels.
• Maintain inventory of equipment, linen and other supplies.
• Assist in managing delivery of amenity packages and VIP gifts.
• Ensure maintenance and cleanliness and communicate expectations to departments.
• Monitor POS system accuracy and hotel reports; resolve guest issues.
• Participate in departmental meetings and uphold JW Marriott standards.
• Assist in recruiting, training, and staff development.

Skills

F&B experience

Luxury hospitality

English communication

Interpersonal skills

Multitasking

Organizational skills

Guest service focus

Education

High school diploma or GED

2-year degree in related field

Tools

Micros POS system

MS Office

Job description

JW Marriott Turnberry Resort & Spa seeks a Harry Soffer Supervisor to assist in Members Room and In-Room Dining/Minibar operations. You will supervise associates, manage service levels, and ensure dining experiences meet luxury standards.

Responsibilities include maintaining menu knowledge, overseeing opening/closing procedures, coordinating staffing, inventory, and VIP amenities, and collaborating with departments to uphold JW Marriott standards.