Luxury F&B Manager: Elevate Fine Dining & Guest Experience

Hyatt Hotels Corporation; Napa, Northern (CA, KY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive salary & benefits

Paid time off from date of hire

Medical, dental, and vision insurance

Wellness/education reimbursement

Job summary

Hyatt Hotels Corporation is seeking an Assistant Food & Beverage Manager for Alila Napa Valley, a Forbes 4-Star luxury resort. You’ll lead front‑of‑house teams across Violetto, Salvia, In‑Room Dining, and Banquets, coaching staff and enforcing Forbes service standards to deliver elevated guest experiences.

The role emphasizes coaching, training, and seamless operation in a luxury environment, with a flexible schedule and opportunities to grow within the Hyatt family.

Qualifications

• 1-2 years supervisory or leadership experience in luxury dining or hospitality
• Strong knowledge of Forbes service standards and luxury guest interactions
• Demonstrated ability to coach, train, and develop colleagues
• Excellent communication, teamwork, and problem-solving skills
• Ability to work a flexible schedule including weekends and holidays
• ServSafe and Responsible Beverage certifications preferred

Responsibilities

• Support all F&B outlets with a visible, floor-focused leadership presence
• Coach the front-of-house team using Hyatt’s Leadership Expectations and Forbes Travel Guide service standards
• Lead pre-shift huddles, service observations, table touches, and real-time feedback
• Ensure all colleagues consistently execute the Forbes and luxury communication behaviors
• Assist with onboarding, training, and certification of new colleagues
• Maintain strong partnership with the culinary team to ensure seamless service flow
• Oversee opening/closing procedures, side work, and daily operational checklists
• Support ordering and inventory processes as assigned
• Respond to guest concerns promptly and professionally, ensuring recovery aligns with luxury expectations
• Uphold colleague engagement by modeling respect, professionalism, and care
• Ensure all safety, sanitation, and compliance policies are followed
• Support beverage program execution, wine service, and menu knowledge training

Skills

Leadership

Supervisory experience

Forbes standards

Coaching & training

Communication

Teamwork

Education

ServSafe certification

Responsible Beverage certifications

Job description

Hyatt Hotels Corporation is seeking an Assistant Food & Beverage Manager for Alila Napa Valley, a Forbes 4-Star luxury resort. You’ll lead front‑of‑house teams across Violetto, Salvia, In‑Room Dining, and Banquets, coaching staff and enforcing Forbes service standards to deliver elevated guest experiences.

The role emphasizes coaching, training, and seamless operation in a luxury environment, with a flexible schedule and opportunities to grow within the Hyatt family.