Luxury Eyewear Optician — Client Experience Lead

Ray-Ban; Boston (MA); On-site; USD 34,000 - 54,000; Full time

Job summary

Ray-Ban is seeking a Licensed Optician to lead luxury retail store experiences at the Prudential Center location. The role focuses on delivering exceptional client service and exceeding sales expectations, while ensuring optical quality controls are met.

You'll guide clients in selecting frames and lenses, maintain precise measurements, and mentor team members. Ideal candidates have 2+ years in luxury sales, optics knowledge, and a polished appearance.

Qualifications

• High School Diploma required.
• State licensure/certification as an optician.
• 2+ years sales experience in luxury service.
• Knowledge of optical theory and practice.
• Ability to build a client following.
• Sales experience required.
• Polished appearance and professional demeanor.
• Strong written and verbal communication skills.
• Strong interpersonal skills.
• Resourceful and results-driven.
• Computer skills.
• Flexibility for evenings and weekends.

Responsibilities

• Maintain high standards of sales and service.
• Meet/exceed client service and sales standards.
• Develop relationships to grow client following.
• Guide customers in frame and lens selection.
• Record measurements accurately and fit eyewear.
• Ensure finished eyewear meets luxury retail standards.
• Stay current on products and fashion trends.
• Maintain showroom and back-office presentation.

Skills

Client following

Communication skills

Interpersonal skills

Sales experience

Computer skills

Flexible hours

Optical knowledge

Education

High School Diploma

Optician licensure/certification

Job description

Ray-Ban is seeking a Licensed Optician to lead luxury retail store experiences at the Prudential Center location. The role focuses on delivering exceptional client service and exceeding sales expectations, while ensuring optical quality controls are met.

You'll guide clients in selecting frames and lenses, maintain precise measurements, and mentor team members. Ideal candidates have 2+ years in luxury sales, optics knowledge, and a polished appearance.