Luxury Events & Catering Manager

Socket.dev; Ponte Vedra Beach (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Vacation Pay

Holiday Pay

Sick Pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) with Company Match

Free Parking

Employee Café

Resort Privileges

Employee Discounts

Job summary

Ponte Vedra Inn & Club in Ponte Vedra Beach, FL, seeks a Catering & Conference Services Manager to sell, plan, coordinate, and execute catering and special events for members, guests, and clients, ensuring service excellence and financial success.

You will serve as the primary client contact throughout planning, develop BEOs, coordinate menus and logistics, and work with resort departments to deliver memorable events, with a flexible schedule including evenings and weekends.

Qualifications

• College degree in Hospitality Management, Business, Marketing, or related field preferred.
• Minimum of 2 years of catering, conference services, event planning, or hospitality sales experience required.
• Computer proficiency and strong organizational skills.
• Excellent written and verbal communication skills.
• Knowledge of food and beverage service, banquet operations, and event planning.
• Ability to read, write, and speak English fluently.

Responsibilities

• Sell, coordinate, and execute assigned catering events, social functions, corporate meetings, and group programs from initial planning through event completion.
• Serve as the primary point of contact for clients throughout the planning and execution process, providing timely communication, proactive guidance, and exceptional service.
• Conduct site tours, respond promptly to inquiries, prospect for new business opportunities, and maintain client relationships to generate repeat and referral business.
• Develop Banquet Event Orders (BEOs) and other required event documentation, ensuring complete and accurate communication of event details to all operating departments.
• Coordinate menus, beverage selections, rental equipment, event logistics, timelines, vendor requirements, and special requests.
• Maintain comprehensive knowledge of resort menus, beverage offerings, services, and event capabilities; drive revenue through menu enhancements, upselling opportunities, and thoughtful recommendations.
• Monitor event guarantees, deposits, attendance, staffing needs, and operational requirements, ensuring established deadlines and contractual requirements are met.
• Ensure event details and changes are accurately maintained in departmental systems and communicated to all appropriate departments in a timely manner.
• Attend planning meetings, BEO meetings, departmental meetings, daily stand-ups, and other required operational meetings; arrive prepared to communicate event updates and action items.
• Provide on-site event management for assigned functions, coordinating with clients, vendors, and resort departments to ensure exceptional execution and guest satisfaction.
• Build strong working relationships with clients, members, vendors, colleagues, and resort departments to support seamless event execution.
• Remain current on catering, wedding, conference, and event trends and incorporate relevant ideas that enhance the guest experience and revenue opportunity.
• Maintain a flexible schedule based on business demands, including evenings, weekends, holidays, split shifts, and extended hours as necessary to support events.
• Support departmental leadership through other administrative responsibilities as assigned.
• Perform additional responsibilities as assigned by the Director of Catering & Conference Services or Director of Sales.

Skills

Communication skills

Organizational skills

English fluency

Education

Hospitality/Business/Marketing degree

Job description

Ponte Vedra Inn & Club in Ponte Vedra Beach, FL, seeks a Catering & Conference Services Manager to sell, plan, coordinate, and execute catering and special events for members, guests, and clients, ensuring service excellence and financial success.

You will serve as the primary client contact throughout planning, develop BEOs, coordinate menus and logistics, and work with resort departments to deliver memorable events, with a flexible schedule including evenings and weekends.