Luxury Event Concierge & Onsite Coordinator

Andaz; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free room nights

Medical, Dental, and Vision Insurance

401K with company match

Free Parking

Generous Paid Time Off

Paid Family Bonding Time and Adoption 

Tuition Reimbursement

Employee Stock Purchase Plan

Retail discounts

Job summary

Andaz Miami Beach is seeking an Event Concierge/Coordinator to join the Events Team onsite. This role acts as liaison between the Events team, the on-site meetings contact, and operational departments to ensure seamless event delivery.

The position requires detailed knowledge of facilities, group dynamics, and event details, with the ability to resolve issues proactively and deliver memorable experiences for meetings, conferences, banquets, and special occasions.

Qualifications

• Proven experience in event coordination, hospitality, or a similar guest-facing role (hotel experience preferred).
• Strong organizational skills with the ability to manage multiple events simultaneously.
• Excellent communication and interpersonal skills.
• Calm under pressure, with a proactive and solution-focused mindset.
• Proficiency in event management software and MS Office Suite.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Client Liaison: Serve as the on-site contact for event organizers, ensuring all requirements are met and expectations exceeded.
• Event Coordination: Oversee the setup, execution, and breakdown of events, working closely with banquet, culinary, AV, and housekeeping teams.
• Pre-Event Planning: Assist with event proposals, contracts, and function sheets; confirm details such as menus, room layouts, and technical needs.
• Guest Experience: Anticipate and respond promptly to guest needs, providing personalized service throughout the event.
• Operational Support: Monitor event timelines, troubleshoot issues, and ensure smooth transitions between sessions or activities.
• Post-Event Follow-Up: Gather client feedback and support repeat business opportunities.
• Administrative Duties: Maintain accurate event records, update booking systems, and prepare reports as required.

Skills

Proven experience in eventcoordination

Organizational skills

Communication and interpersonal skills

Calm under pressure

Proactive problem solver

Flexibility to work evenings weekends/

Tools

MS Office Suite

Event management software

Job description

Andaz Miami Beach is seeking an Event Concierge/Coordinator to join the Events Team onsite. This role acts as liaison between the Events team, the on-site meetings contact, and operational departments to ensure seamless event delivery.

The position requires detailed knowledge of facilities, group dynamics, and event details, with the ability to resolve issues proactively and deliver memorable experiences for meetings, conferences, banquets, and special occasions.