Luxury European Auto Technician — Flat-Rate Expert

Swickard Auto Group; Palo Alto (CA); Hybrid; USD 51,000 - 83,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and supplemental cover

Paid time off and holidays

Mercedes-Benz training and certs

Employee vehicle purchase/service

Progressive pay with certifications

Discounts for service and parts

Job summary

Mercedes-Benz of Palo Alto is seeking an experienced flat-rate technician to diagnose and repair luxury Mercedes-Benz vehicles across multiple systems. You will work with XENTRY/STAR and OEM procedures in a high-volume, premium store environment in Silicon Valley.

The role requires 2+ years of dealership experience with a strong diagnostic background, and MBZ/european platform familiarity. We offer competitive hourly pay, training support, and a path to senior technician roles.

Qualifications

• Dealership technician with Mercedes-Benz or European luxury experience.
• Strong diagnostic depth and high quality standards.
• XENTRY or STAR platform experience preferred.
• ASE certifications a plus; MBZ factory certs valued.
• Valid driver's license with clean record.

Responsibilities

• Diagnose and repair Mercedes-Benz vehicles across systems using XENTRY, STAR, and OEM procedures.
• Perform multi-point inspections and develop repair plans.
• Execute repairs to Mercedes-Benz factory specifications with speed and accuracy.
• Complete repair orders accurately — documenting all work performed, diagnostic findings, and parts used.
• Stay current on Mercedes-Benz technical service bulletins, software updates, and evolving repair procedures.
• Perform test drives to validate diagnostic conclusions and confirm repair quality.
• Maintain a clean, organized, and safe workstation that reflects the brand standard.
• Contribute to a shop culture where diagnostic excellence, quality craftsmanship, and professionalism are the baseline.

Skills

Dealership technician experience

Mercedes-Benz knowledge

Diagnostic depth

European luxury platform experience

Quality standards

Tools

XENTRY

STAR

Job description

Mercedes-Benz of Palo Alto is seeking an experienced flat-rate technician to diagnose and repair luxury Mercedes-Benz vehicles across multiple systems. You will work with XENTRY/STAR and OEM procedures in a high-volume, premium store environment in Silicon Valley.

The role requires 2+ years of dealership experience with a strong diagnostic background, and MBZ/european platform familiarity. We offer competitive hourly pay, training support, and a path to senior technician roles.