Senior Auto Technician – Flat-Rate Diagnostic Pro

Mercedes-Benz Group; Fairfield (CT); On-site; USD 60,000 - 90,000; Full time

Job summary

Mercedes-Benz of Fairfield in Connecticut is hiring a Flat Rate Technician to diagnose and repair vehicle components to dealership and manufacturer standards.

This role conducts inspections, tests, and repairs—ranging from engine to electrical systems—while maintaining a clean work environment and documenting all work accurately.

You will collaborate with Service Advisors, order parts as needed, and ensure customer satisfaction by completing work efficiently and safely.

Qualifications

• Excellent communication skills including the ability to listen to customers and determine how to assist them.
• Ability to work well in a team environment.
• Knowledge of automotive systems, tools, and repair processes.
• Outstanding attention to detail with a commitment to quality.
• Ability to use technical reference materials and manuals.

Responsibilities

• Diagnose malfunctions and perform repairs including engine, mechanical, and electrical systems.
• Inspect vehicles to determine required repairs and safety considerations.
• Test drives and adjust controls to ensure repair quality on first attempt.
• Communicate with Service Advisor about additional work if needed.
• Maintain a clean, organized work area and manage parts inventory.

Skills

Communication

Teamwork

Automotive knowledge

Attention to detail

Technical manuals

Time management

Education

High School Diploma

Associate's degree or equivalent (preferred)

ASE Certification preferred

Job description

Mercedes-Benz of Fairfield in Connecticut is hiring a Flat Rate Technician to diagnose and repair vehicle components to dealership and manufacturer standards.

This role conducts inspections, tests, and repairs—ranging from engine to electrical systems—while maintaining a clean work environment and documenting all work accurately.

You will collaborate with Service Advisors, order parts as needed, and ensure customer satisfaction by completing work efficiently and safely.