Luxury Dining Captain: Elite Guest Experience

RIVIERA DINING GROUP; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Riviera Dining Group in Miami is seeking polished Captains to lead the guest experience in a fast-paced luxury dining environment. You will orchestrate seamless service, guide guests through the dining journey, and uphold the highest standards of hospitality.

The role demands exceptional leadership, impeccable communication, and thorough knowledge of menus, beverages, and allergy considerations. You will train and support teammates, maintain service quality, and ensure guest satisfaction across

Qualifications

• Minimum 2 years of experience in a high-volume upscale or fine dining setting.
• Strong knowledge of food, wine, cocktails, and elevated service standards.
• Excellent communication, organizational, and multitasking abilities.
• Professional demeanor with a guest-centric hospitality mindset.
• Proven leadership and ability to guide team members.

Responsibilities

• Lead service by greeting guests and guiding them through the menu.
• Communicate guest orders clearly to servers and staff.
• Present food and beverage selections with precision and confidence.
• Maintain expert knowledge of menus, ingredients, and allergy considerations.
• Demonstrate knowledge of cocktails, wines, and pairings.
• Ensure service standards and safety policies are followed.
• Review prep lists and ensure readiness before each shift.
• Maintain quality by enforcing portions and presentation guidelines.
• Oversee cleanliness of tableside areas and equipment.
• Anticipate guest needs and provide attentive, personalized service.

Skills

Leadership

Communication

Hospitality

Guest experience

Food & beverage knowledge

Team collaboration

Attention to detail

Multitasking

Education

Food handling certification

Job description

Riviera Dining Group in Miami is seeking polished Captains to lead the guest experience in a fast-paced luxury dining environment. You will orchestrate seamless service, guide guests through the dining journey, and uphold the highest standards of hospitality.

The role demands exceptional leadership, impeccable communication, and thorough knowledge of menus, beverages, and allergy considerations. You will train and support teammates, maintain service quality, and ensure guest satisfaction across