Luxury Denim Sales Lead — Customer Experience Champion

Delta Galil; Southlake (TX); Hybrid; USD 40,000 - 60,000; Full time

Job summary

7 For All Mankind seeks a Sales Supervisor to support daily store operations and drive exceptional customer service in a premium denim environment. You will assist the Store Manager with sales, training, and standards while leading the team to meet performance goals.

The role requires strong leadership, a focus on client relationships, and the ability to supervise weekend and night shifts. You will collaborate with merchandising and marketing to maintain brand integrity and drive results.

Qualifications

• 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience.

Responsibilities

• Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals.
• Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs.
• Responsible for setting the example for customer engagement that exceeds industry standards.
• Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach.
• Assists with training, coaching, developing and motivating associates to achieve maximum sales productivity.
• Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations and policies & procedures.
• Assists with managing payroll and ensuring payroll goals are met within established guidelines to ensure proper coverage based on business needs.
• Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
• Communicates with Store Manager and/or Assistant Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skill development.
• Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers.
• Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage.

Skills

Leadership

Time management

Performance expectations

Verbal communication

Organization

Problem solving

Cash handling

Initiative

Education

2+ years sales experience

1 year supervisor experience

Job description

7 For All Mankind seeks a Sales Supervisor to support daily store operations and drive exceptional customer service in a premium denim environment. You will assist the Store Manager with sales, training, and standards while leading the team to meet performance goals.

The role requires strong leadership, a focus on client relationships, and the ability to supervise weekend and night shifts. You will collaborate with merchandising and marketing to maintain brand integrity and drive results.