Luxury Cruise Inside Sales Specialist

Aman at Sea; United States; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Exceptional benefits

Opportunities for professional growth

Job summary

A leading luxury cruise company is seeking an Inside Sales Specialist to join their Sales team. This entry-level, full-time position involves providing exceptional customer service to Travel Advisors, resolving booking issues, and supporting sales events. The ideal candidate will have 2+ years of experience in customer service or sales, strong communication skills, and proficiency with CRM platforms. Competitive compensation and career growth opportunities are offered in a dynamic environment.

Qualifications

• 2+ years of customer service or sales experience, preferably in the cruise and/or luxury travel industry.
• Inbound customer service-related call center experience required.
• Excellent customer service skills with outstanding verbal and written communication skills.

Responsibilities

• Provide exceptional customer service to Advisors, National Accounts and Field Sales Directors.
• Use critical thinking and creative problem solving to resolve customer relations issues.
• Coordinate sales events including developing landing pages and budget.

Skills

Customer service skills

Verbal and written communication

Microsoft Office (Excel, Word, PowerPoint, Teams, Outlook)

Problem-solving skills

Budget management

Collaboration skills

Education

High School Diploma

Associate/Bachelors degree

Tools

Customer Relationship Management (CRM) platform

Job description

A leading luxury cruise company is seeking an Inside Sales Specialist to join their Sales team. This entry-level, full-time position involves providing exceptional customer service to Travel Advisors, resolving booking issues, and supporting sales events. The ideal candidate will have 2+ years of experience in customer service or sales, strong communication skills, and proficiency with CRM platforms. Competitive compensation and career growth opportunities are offered in a dynamic environment.