Luxury Courtesy Car Specialist - Growth & Benefits

Mercedes-Benz of Riverside; Riverside (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Plan

Paid Time Off & Paid Holidays

Growth and advancement opportunities

Job summary

Mercedes-Benz of Riverside is seeking a courteous Car Representative to manage the daily courtesy/loaner vehicle program. You will greet customers, verify licenses and documents, coordinate vehicle availability with service staff, and ensure vehicles are clean, fueled, and properly documented.

The ideal candidate will possess a high school diploma, a valid CA driver’s license, and strong customer service and organizational skills.

Qualifications

• High school diploma or equivalent preferred.
• Valid California driver’s license with a clean driving record.
• Ability to drive automatic and manual transmission vehicles.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Prior dealership, rental car, or customer service experience preferred.

Responsibilities

• Greet service customers professionally and explain the courtesy/loaner vehicle process.
• Check customers in and out of courtesy vehicles accurately and efficiently.
• Verify valid driver’s license, insurance, and required documentation.
• Coordinate vehicle availability with Service Advisors and management.
• Inspect vehicles before and after use and document any damage.
• Maintain accurate records of vehicle assignments and returns.
• Ensure courtesy vehicles are clean, fueled/charged, and ready for use.
• Coordinate vehicle cleaning, fueling, and basic maintenance as needed.
• Assist with vehicle movement, parking organization, and lot flow.
• Provide clear communication and exceptional customer service at all times.

Skills

Customer service

Communication

Organization

Multitasking

Driving (auto & manual)

Education

High school diploma or equivalent

Job description

Mercedes-Benz of Riverside is seeking a courteous Car Representative to manage the daily courtesy/loaner vehicle program. You will greet customers, verify licenses and documents, coordinate vehicle availability with service staff, and ensure vehicles are clean, fueled, and properly documented.

The ideal candidate will possess a high school diploma, a valid CA driver’s license, and strong customer service and organizational skills.