Luxury Concession Attendant & Craft Beverage Service

Omni Hotels; Frisco (TX); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Omni Hotels in Frisco, Texas, seeks a Concession Truck Attendant to deliver luxury quick-service hospitality in an open-air setting overlooking Star District Plaza. You will greet guests, take orders, and guide them through premium food and beverage offerings.

The role requires polished communication, accurate POS operation, and compliance with Texas alcohol laws. You will maintain pristine workstations, uphold service standards, and contribute to a high-end guest experience in a fast-paced

Qualifications

• Experience in food service, concessions, bars, or hospitality preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced, outdoor environment.
• Basic math and cash handling skills.
• Experience with high-end quick-service or lifestyle hospitality concepts.
• Familiarity with craft cocktails, beer, and wine.
• Must meet legal requirements to serve alcohol in Texas.
• Unexpired Food Handlers and TABC certification (or obtain upon hire).
• Outgoing personality with social awareness.
• Ability to create memorable interactions with guests.

Responsibilities

• Greet guests with enthusiasm and professionalism, creating a welcoming and high-end first impression.
• Take food and beverage orders efficiently while guiding guests through menu offerings, including alcohol selections.
• Deliver a quick, engaging overview of the concept and ordering process (15-20 seconds).
• Prepare and serve concession-style food items according to brand standards.
• Pour and serve alcoholic beverages in compliance with all laws and hotel policies.
• Maintain clean, organized, and well-stocked workstations at all times.
• Monitor product quality, freshness, and presentation.
• Verify guest IDs and ensure all alcohol service follows Texas state laws and responsible service guidelines.
• Recognize signs of intoxication and elevate concerns appropriately.
• Maintain awareness of surroundings in an open public environment.
• Manage lines and guest flow with a sense of urgency while maintaining a calm, upscale demeanor.
• Communicate accurate wait times and keep guests informed.
• Coordinate with team members to ensure timely order preparation and delivery.
• Operate POS system accurately for all transactions.
• Handle cash and card payments responsibly.
• Balance receipts and report discrepancies as required.
• Uphold a polished, luxury appearance and attitude.

Skills

Customer service

Communication

Multitask

Cash handling

Alcohol service

POS familiarity

Hospitality

Guest interaction

Tools

POS system

Job description

Omni Hotels in Frisco, Texas, seeks a Concession Truck Attendant to deliver luxury quick-service hospitality in an open-air setting overlooking Star District Plaza. You will greet guests, take orders, and guide them through premium food and beverage offerings.

The role requires polished communication, accurate POS operation, and compliance with Texas alcohol laws. You will maintain pristine workstations, uphold service standards, and contribute to a high-end guest experience in a fast-paced