Luxury Client Experience Specialist

Tiffany & Co.; New York (NY); On-site; USD 31,000 - 41,000; Full time

Job summary

Tiffany & Co. is seeking a Client Advisor at our NYC SoHo store. You will embody the Tiffany brand in every client interaction, delivering memorable experiences and driving sales through relationship-building and client data capture.

You will engage with a diverse clientele, demonstrate luxury hospitality, and contribute to the store’s monthly and annual sales plans. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

Responsibilities

• Deliver the Tiffany Experience to every client and act as brand ambassador.
• Drive sales by deepening client relationships and exceeding sales plans.
• Capture client data and cultivate repeat business to increase lifetime value.

Skills

Retail experience

Luxury retail

Sales targets

Client relations

Multilingual

Experience in hospitality

Education

College/university degree

Graduate Gemologist or GIA coursework

Tools

Microsoft Outlook

CRM systems

POS terminals

Job description

Tiffany & Co. is seeking a Client Advisor at our NYC SoHo store. You will embody the Tiffany brand in every client interaction, delivering memorable experiences and driving sales through relationship-building and client data capture.

You will engage with a diverse clientele, demonstrate luxury hospitality, and contribute to the store’s monthly and annual sales plans. Flexibility for evenings, weekends, and holidays is required.