Luxury Client Experience Specialist

LVMH Group; New Orleans (LA); On-site; USD 42,000 - 68,000; Full time

Job summary

The Tiffany & Co. Client Advisor role in New Orleans embodies the Tiffany brand in every client interaction, delivering the Tiffany Touch and exceptional service. You will develop client relationships, drive sales, and uphold brand standards in a luxury retail environment.

Key responsibilities include achieving sales targets, nurturing client loyalty, and contributing to a memorable in-store experience through proactive clienteling and personalized service.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving Commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems and client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Responsibilities

• Embody Tiffany brand in every client interaction with the Tiffany Touch.
• Develop client relationships and exceed sales targets.
• Foster clienteling culture and grow outreach business.
• Deepen client relationships to drive lifetime loyalty and spend.
• Achieve monthly, quarterly, and annual store targets.
• Capture client data and cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Drive business through key product pillars.

Skills

Retail Experience

Customer Connection

Communication Skills

POS Systems

Multitasking

Job description

The Tiffany & Co. Client Advisor role in New Orleans embodies the Tiffany brand in every client interaction, delivering the Tiffany Touch and exceptional service. You will develop client relationships, drive sales, and uphold brand standards in a luxury retail environment.

Key responsibilities include achieving sales targets, nurturing client loyalty, and contributing to a memorable in-store experience through proactive clienteling and personalized service.