Luxury Client Experience Advisor

Tiffany & Co.; Costa Mesa (CA); On-site; USD 31,000 - 41,000; Full time

Job summary

Tiffany & Co. seeks a Client Advisor in Costa Mesa, CA to embody the Tiffany brand with every client interaction and deliver exceptional experiences.

You will build client relationships, drive sales, and nurture a clienteling culture, while ensuring a memorable in-store journey at Tiffany & Co. The role requires experience in retail, a proven sales record, strong communication, and the ability to work flexible hours, including weekends and holidays.

Qualifications

• Experience in retail or luxury retail or hospitality.
• Proven track record in achieving commercial results.
• Ability to connect with clients
• Flexibility to work non-traditional hours including nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with POS systems, client tracking systems, and Microsoft Outlook/email.
• Must have authorization to work in the United States.

Responsibilities

• Embodies the Tiffany brand in every client interaction using the Tiffany touch.
• Communicates effectively to convey passion and brand ambassadorship.
• Develops client relationships and exceeds sales plans.
• Fosters a clienteling culture and drives outreach growth.
• Delivers memorable in-store experiences during client appointments.
• Contributes to sales by focusing on key product pillars and repeat business.
• Identifies ways to grow the business through elevated client experiences.

Skills

Retail experience

Customer relationships

Communication skills

Flexibility

Education

College degree

Tools

POS systems

Microsoft Outlook

Client tracking systems

Job description

Tiffany & Co. seeks a Client Advisor in Costa Mesa, CA to embody the Tiffany brand with every client interaction and deliver exceptional experiences.

You will build client relationships, drive sales, and nurture a clienteling culture, while ensuring a memorable in-store journey at Tiffany & Co. The role requires experience in retail, a proven sales record, strong communication, and the ability to work flexible hours, including weekends and holidays.