Luxury Client Advisor (Remote & In‑Store)

Brobston Group; Honolulu (HI); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Gucci Honolulu seeks a Senior Client Advisor to amplify sales by deepening client connections through best-in-class service and elevated experiences. The role focuses on building lasting relationships, offering expert product knowledge, and delivering a personalized journey.

The position supports store operations and leadership activities, with flexibility to engage clients in-store or remotely while adhering to Gucci standards and policies.

Qualifications

• 4+ years of luxury fashion sales experience or equivalent customer service experience.
• Strong relationship-building and client engagement skills.
• High ethics, professionalism and ability to inspire trust.
• Proven ability to perform complex tasks with accuracy and commitment.

Responsibilities

• Proactively engage clients and build strong relationships in-store or remotely.
• Deliver a personalized, luxury client experience to drive repeat business.
• Use cross-selling and product knowledge to recommend the right items.
• Maintain brand standards and provide elevated service at all touchpoints.
• Promote virtual appointments and distance sales to expand client reach.
• Collaborate with team to ensure seamless client journeys and share insights.

Skills

Relationship building

Communication

Sales excellence

Adaptability

Client service

Team collaboration

Job description

Gucci Honolulu seeks a Senior Client Advisor to amplify sales by deepening client connections through best-in-class service and elevated experiences. The role focuses on building lasting relationships, offering expert product knowledge, and delivering a personalized journey.

The position supports store operations and leadership activities, with flexibility to engage clients in-store or remotely while adhering to Gucci standards and policies.