Luxury Client Advisor: Elevate Vip Experiences

Lvmh

Florida

On-site

AUD 86,000 - 129,000

Full time

4 days ago
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Benefits offered by this job

Generous wardrobe allowance
Employee discount
Commission on sales

Job summary

Louis Vuitton in Palm Beach is seeking a Senior Client Advisor to deliver a highly personalized luxury shopping experience and drive strong store sales. You will style clients, curate looks, and build lasting relationships through exceptional service and follow-up.

The role rewards a polished, client-focused professional who thrives in a fast-paced, high-touch environment, with weekend/evening availability and a focus on client book growth and brand presentation.

Qualifications

  • 1–2+ years of luxury retail experience (women’s ready-to-wear preferred).
  • Proven ability to drive sales through clienteling and personalized service.
  • Familiar with POS, inventory, cash handling; tech-savvy with systems.

Responsibilities

  • Deliver a refined, elevated client experience from greeting to checkout.
  • Act as trusted advisor, listening and guiding with personalized looks.
  • Build loyalty through follow-up and clienteling.
  • Achieve and exceed sales, conversion, UPT and AUR targets.
  • Maintain product presentation and store aesthetics.
  • Assist with stock receiving, transfers, inventory and fitting room flow.

Skills

Clienteling
Sales driven
Retail operations
POS experience
Customer service

Tools

Shopify POS
RFID systems
Microsoft Office

Job description

Senior Client Advisor - Palm Beach Luxury Flagship

Join a luxury women’s fashion house with a devoted global following, celebrated for its sophisticated, contemporary collections and conversation-worthy design. As the brand steps into the sunny Floridian retail landscape, we are seeking best‑in‑class Senior Client Advisors to help bring our Palm Beach flagship to life for a long‑term pop‑up at Royal Poinciana Plaza.

This is a rare opportunity to help shape a brand’s presence in one of the most influential luxury retail destinations in the country—serving a discerning, style‑savvy, and relationship‑driven clientele. Our ideal candidates are polished, charismatic, and deeply client‑focused—natural hosts who combine impeccable style instincts with intuition, warmth, and a passion for elevated retail experiences. This isn’t just a sales role. It’s a ground‑floor opportunity to build lasting client relationships, deliver exceptional service, and become a trusted style partner to a sophisticated, global customer.

  • As a Senior Client Advisor, you will be one of the key faces of the Palm Beach flagship—responsible for delivering a highly personalized, high‑touch client experience while driving strong individual and store sales performance. You will bring the brand to life through thoughtful styling, intentional service, and a deep understanding of product, fit, and client needs.
  • This role is ideal for a confident, entrepreneurial luxury retail professional who thrives in relationship‑driven environments and takes pride in building a loyal client book.
Profile of the Ideal Candidate
  • A passionate luxury retail professional with a strong appreciation for fashion, styling, and world‑class service
  • Naturally warm, engaging, and poised, with the ability to build genuine rapport and long‑term client relationships
  • Commercially minded and results‑driven, with a consistent record of meeting or exceeding individual sales goals
  • Detail‑oriented and highly organized, with a strong eye for maintaining an elevated, visually cohesive selling environment
  • Energized by fast‑paced, high‑touch retail and comfortable taking ownership on the sales floor
Key Requirements
  • 1–2+ years of luxury or premium retail experience, preferably in women’s ready‑to‑wear or multi‑brand boutiques (required)
  • Proven ability to drive sales through clienteling, styling, and personalized service
  • Strong understanding of client experience standards and foundational retail operations (POS, inventory, cash handling)
  • Familiarity with Shopify POS, RFID systems, and Microsoft Office is a plus; comfort learning new systems is essential
  • Flexibility to work weekends, evenings, and key trading periods/holidays
  • A highly motivated seller who actively builds and maintains a client book through relationship‑building with walk‑ins and private appointments, treating personal sales performance as a core driver of both individual and store success
What You’ll Own
Client Experience & Clienteling
  • Deliver a refined, intentional, and elevated experience for every client, from first greeting through checkout
  • Act as a trusted advisor—listening carefully, offering thoughtful guidance, and curating looks aligned with each client’s lifestyle and wardrobe
  • Build loyalty and repeat business through follow‑up, outreach, and personalized clienteling
Sales Performance
  • Consistently achieve and exceed individual sales, conversion, UPT, and AUR targets
  • Proactively identify selling opportunities, including cross‑selling and up‑selling
  • Contribute meaningfully to daily, weekly, and monthly store sales goals
Visual Merchandising & Brand Presentation
  • Maintain exceptional standards of product presentation, sizing, and replenishment on the sales floor
  • Ensure the store environment reflects the brand’s refined aesthetic at all times
  • Share client insights and selling feedback to support merchandising and buying decisions
Operations & Team Support
  • Support daily operations including stock receiving, transfers, inventory counts, and fitting room flow
  • Adhere to all policies and procedures related to loss prevention, cash handling, and transaction accuracy
  • Collaborate closely with store leadership and teammates to create a cohesive, high‑performing environment
  • This role includes keyholder responsibilities, such as opening and closing procedures and floor leadership, as needed
Success Metrics
  • Achievement of individual sales, conversion, UPT, and AUR goals
  • High levels of client satisfaction, loyalty, and repeat visits
  • Strong contribution to overall store performance
  • Consistent adherence to brand standards across service, presentation, and operations
Why You’ll Love Working Here
  • Competitive hourly compensation plus performance‑based commission
  • Generous monthly wardrobe allowance
  • Employee discount
Start Date

January 2026

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