Luxury Client Advisor: Elevate Experience & Sales

FashionUnited; Scottsdale, Northern (AZ, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Tiffany & Co. in Scottsdale seeks a Client Advisor to embody the brand in every client interaction and drive exceptional service. You will develop client relationships, exceed commercial targets, and foster a clienteling culture across in-store experiences.

The role requires luxury retail or hospitality experience, strong communication, the ability to work non-traditional hours, and fluency in multiple languages including Spanish.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving Commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.
• Spanish Speaking.
• A college/university degree.
• Proficiency in multiple languages.

Responsibilities

• Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client's experience extraordinary.
• Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
• Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan
• Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.
• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data. Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experience in each client appointment
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily

Skills

Excellent communicator

Brand ambassador

Client relationships

Sales targets

Hospitality

Multilingual

Education

College/university degree

Tools

POS systems

Client tracking systems

Microsoft Outlook

Job description

Tiffany & Co. in Scottsdale seeks a Client Advisor to embody the brand in every client interaction and drive exceptional service. You will develop client relationships, exceed commercial targets, and foster a clienteling culture across in-store experiences.

The role requires luxury retail or hospitality experience, strong communication, the ability to work non-traditional hours, and fluency in multiple languages including Spanish.