Luxury Client Advisor & Brand Experience Champion

Tiffany & Co.; Wailea (HI); On-site; USD 58,454,000 - 79,085,000; Full time

Job summary

The Tiffany & Co. Wailea store seeks a Client Advisor who embodies the Tiffany Experience in every client interaction.

You will deliver exceptional service, cultivate relationships, and drive sales through personalized clienteling. Applicants should have prior experience in retail, luxury retail, or hospitality, with a proven ability to connect with diverse clients, work flexible hours, and use POS systems and client-tracking tools.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving Commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email.

Responsibilities

• Hold the Tiffany brand in every client interaction and deliver an extraordinary experience.
• Develop client relationships and exceed commercial targets through clienteling and sales planning.
• Foster a clienteling culture and grow outreach through entrepreneurship and client development.
• Deliver memorable in-store experiences and leverage client feedback to elevate service.

Skills

Customer interaction

Communication

Flexibility

Diversity engagement

Education

College/university degree

Tools

POS systems

Client tracking systems

Microsoft Outlook

Job description

The Tiffany & Co. Wailea store seeks a Client Advisor who embodies the Tiffany Experience in every client interaction.

You will deliver exceptional service, cultivate relationships, and drive sales through personalized clienteling. Applicants should have prior experience in retail, luxury retail, or hospitality, with a proven ability to connect with diverse clients, work flexible hours, and use POS systems and client-tracking tools.