Luxury Client Concierge & Brand Ambassador

Tiffany & Co; Wailea (HI); Hybrid; USD 28,000 - 37,000; Full time

Job summary

Tiffany & Co. in Wailea, Hawaii is seeking a Client Advisor to embody the Tiffany brand in every client interaction, delivering the Tiffany Experience with warmth and professionalism.

You will build client relationships, exceed sales targets, and contribute to a memorable in-store experience through exceptional service, product knowledge, and personalized styling. This role requires flexibility with hours, a luxury retail background, and authorization to work in the United States.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving Commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Responsibilities

• Hold the critical position of embodying the Tiffany brand in each client interaction.
• Be an excellent communicator and brand ambassador.
• Develop client relationships and exceed commercial targets.
• Foster a clienteling culture and grow outreach business.
• Deepen client relationships to drive lifetime loyalty and spend.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through elevated client experience in each appointment.
• Drive business through key product pillars.

Skills

Retail experience

Customer focus

POS proficiency

Fluent in English

Education

College degree (preferred)

Tools

POS systems

Outlook

Job description

Tiffany & Co. in Wailea, Hawaii is seeking a Client Advisor to embody the Tiffany brand in every client interaction, delivering the Tiffany Experience with warmth and professionalism.

You will build client relationships, exceed sales targets, and contribute to a memorable in-store experience through exceptional service, product knowledge, and personalized styling. This role requires flexibility with hours, a luxury retail background, and authorization to work in the United States.