Luxury Client Advisor

Hirshleifers; Manhasset (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Hirshleifers, a premier luxury retailer at Americana Manhasset, seeks an experienced Sales Associate / Client Advisor. You will provide highly personalized service, build lasting client relationships, and contribute to store sales through expertise in designer fashion and in-depth product knowledge.

As part of Hirshleifers, you will proactively engage clients, stay informed on new arrivals and events, and maintain an immaculate luxury environment.

Qualifications

• Luxury retail or designer boutique experience preferred.
• Strong knowledge of luxury fashion and current trends.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver exceptional client service reflecting Hirshleifers' standards.
• Build and maintain a loyal client base through outreach and follow-up.
• Drive sales performance through relationship-based selling and strong product knowledge.
• Develop a deep understanding of the designer assortment across categories.
• Clienteling: inform clients about new arrivals, events, and collections.
• Maintain store standards: organized, polished, luxury-level presentation.
• Represent Hirshleifers with a professional, team-oriented presence.

Skills

Luxury retail

Clienteling

Relationship-building

Sales-driven

Tools

POS systems

Microsoft Office

Clienteling tools

Job description

Founded in 1910, Hirshleifers is a fifth-generation, family-owned luxury retailer located at Americana Manhasset. For more than a century, we have built our reputation on exceptional service, a highly curated point of view, and long-standing relationships with our clients.

Our assortment includes some of the world's most sought-after designers, including Chanel, Celine, Saint Laurent, Balenciaga, Chrome Hearts, and many more.

Position Overview

We are seeking an experienced Sales Associate / Client Advisor who is passionate about luxury fashion, client service, and building lasting relationships.

At Hirshleifers, our Client Advisors are more than salespeople. They serve as trusted style resources for their clients, delivering highly personalized service while developing a strong understanding of each client's individual taste, lifestyle, and needs.

The ideal candidate is motivated by sales, knowledgeable about fashion, and committed to creating an exceptional experience before, during, and after every client interaction.

Key Responsibilities

• Deliver Exceptional Client Service: Provide warm, attentive, and highly personalized service that reflects the standards and reputation of Hirshleifers.
• Build and Maintain Client Relationships: Develop a loyal client base through consistent outreach, thoughtful follow-up, and a strong understanding of individual client preferences.
• Drive Sales Performance: Consistently work toward and achieve individual and store sales goals through relationship-based selling, product knowledge, and exceptional service.
• Develop Strong Product Knowledge: Maintain a deep understanding of our designer assortment across ready-to-wear, footwear, accessories, and other categories in order to make informed and relevant recommendations.
• Clienteling: Proactively communicate with clients regarding new arrivals, special pieces, upcoming collections, events, and other opportunities tailored to their interests.
• Maintain Store Standards: Help ensure the sales floor is organized, polished, and presented at the level expected within a luxury retail environment.
• Represent Hirshleifers: Maintain a professional, polished presence and contribute positively to our team-oriented culture.

Qualifications & Requirements

• Previous luxury retail, designer boutique, or high-end sales experience strongly preferred.
• Strong knowledge of luxury fashion, designers, and current trends.
• Demonstrated ability to build, maintain, and grow meaningful client relationships.
• Proven sales ability and a strong desire to achieve and exceed goals.
• Excellent communication and interpersonal skills.
• Professional, polished, and client-focused demeanor.
• Highly motivated, organized, and comfortable working in a fast-paced luxury retail environment.
• Comfortable using POS systems, clienteling tools, email, and basic Microsoft Office applications.
• Ability to work a flexible retail schedule, including weekends and holidays.

Hirshleifers offers the opportunity to build a career within one of the country's most distinctive independent luxury retailers. Our Client Advisors work with an exceptional assortment of designers, a highly engaged clientele, and the opportunity to develop meaningful, long-term client relationships in a truly unique luxury retail environment.