Luxury Cinema Server | Upsell & Guest Experience

Cinépolis Cinemas USA; McKinney (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount on tickets and food

Milestone gift program

Job summary

Cinépolis USA in Dallas, TX is seeking a friendly Server to deliver outstanding guest service in our theater environments. You will take orders, relay to the kitchen, and ensure accurate, timely delivery of food and beverages while maintaining a warm, proactive guest experience.

Responsibilities include upselling promotions, managing payments at the POS, verifying age for alcohol, and teamwork to keep theaters clean and efficient.

Qualifications

• Must be 18 years or older.
• 1+ years of full service serving experience.
• ServSafe, Food Handler’s and Alcohol certifications required.
• Ability to work with Vista Point of Sale System and perform basic math.
• Strong interpersonal and communication skills.
• Ability to stay organized in a fast-paced environment.
• Handle difficult situations professionally.
• Flexible hours including holidays and weekends.

Responsibilities

• Greet guests and provide proactive service.
• Input orders and relay to kitchen accurately.
• Deliver food and beverages to guests.
• Upsell promotions and extras.
• Manage payments and process transactions.
• Verify guest age for alcohol service.
• Coordinate with team to maintain clean dining areas.
• Attend trainings and contribute to daily operations.

Skills

Customer service

Cash handling

POS operation

Communication

Problem solving

Time management

Flexibility

Education

ServSafe certification

Food Handler certification

Alcohol certification

Tools

Vista POS System

Job description

Cinépolis USA in Dallas, TX is seeking a friendly Server to deliver outstanding guest service in our theater environments. You will take orders, relay to the kitchen, and ensure accurate, timely delivery of food and beverages while maintaining a warm, proactive guest experience.

Responsibilities include upselling promotions, managing payments at the POS, verifying age for alcohol, and teamwork to keep theaters clean and efficient.