Luxury Cashier & Brand Ambassador (Flexible Schedule)

Coach; Miami (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house founded in New York in 1941. The Cashier Lead at Coach delivers exceptional customer service at the cashwrap and ensures operational accuracy while supporting team development.

As a brand ambassador, you will create a lasting impression through genuine interactions and adherence to Coach Service standards. Responsibilities include helping customers, promoting the Insider Program, processing transactions, returns, and end-of-shift audits, and mentoring junior

Qualifications

• 1+ years in cashier or retail roles; luxury retail experience preferred.
• Familiarity with POS systems, mobile technology, and basic computer skills.
• Ability to work in a fast-paced environment.
• Strong English language proficiency.

Responsibilities

• Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression.
• Act as an ambassador for the Insider Program; promote add-on sales and gift cards.
• Maintain accuracy in cash handling, media management, and compliance with all policies.
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management.
• Keep cashwrap organized and clean; monitor equipment and report issues promptly.
• Assist in training and mentoring cashiers to uphold service and operational excellence.

Skills

POS systems

Mobile tech

Basic computer skills

Strong English

Tools

POS systems

Cash handling

Job description

Coach is a global fashion house founded in New York in 1941. The Cashier Lead at Coach delivers exceptional customer service at the cashwrap and ensures operational accuracy while supporting team development.

As a brand ambassador, you will create a lasting impression through genuine interactions and adherence to Coach Service standards. Responsibilities include helping customers, promoting the Insider Program, processing transactions, returns, and end-of-shift audits, and mentoring junior