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Job summary
A luxury fashion brand seeks a knowledgeable Brand/Store Manager for its Nashville location. Your primary focus will be to lead the store team, enhancing customer service while managing store operations. The ideal candidate will have over 5 years of experience in luxury retail and strong communication skills. This full-time position offers the opportunity to share your expertise and elevate the in-store experience to align with the brand's prestigious reputation.
Qualifications
5+ years of experience in a comparable luxury retail role.
Proven ability to meet business goals through strong team leadership.
Excellent network-building and client cultivation skills.
Strong verbal and written communication skills.
Capability to stand for extended periods and lift up to 40 pounds.
Responsibilities
Manage all aspects of retail store operations.
Lead by example to deliver industry-leading customer service.
Resolve customer service issues using best-in-class practices.
Achieve sales and inventory performance goals.
Recruit, hire, and onboard new staff.
Skills
Team leadership
Customer service excellence
Relationship building
Problem-solving
Sales analysis
Tools
POS systems
Microsoft Office - Outlook
Microsoft Office - Excel
Job description
A luxury fashion brand seeks a knowledgeable Brand/Store Manager for its Nashville location. Your primary focus will be to lead the store team, enhancing customer service while managing store operations. The ideal candidate will have over 5 years of experience in luxury retail and strong communication skills. This full-time position offers the opportunity to share your expertise and elevate the in-store experience to align with the brand's prestigious reputation.