Luxury Brand Specialist – No Auto Experience (Seattle)

Mercedes--benz-Group; Seattle (WA); On-site; USD 40,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Mercedes-Benz of Seattle, a Swickard Auto Group store, seeks a Brand Specialist to deliver luxury guest experiences and build lasting relationships. Training is provided from day one, with a focus on product knowledge, consultative selling, and a hospitality-first approach.

Ideal candidates come from luxury hospitality, high-end retail, or service industries, eager to grow earnings in a brand-centric environment. Excellent communication, team collaboration, and a clean driving record are valued.

Qualifications

• No automotive experience required; training provided from day one.
• Experience in luxury hospitality, high-end retail, technology sales, financial services, or consultative guest-facing roles preferred.
• Polished, professional presence expected for Seattle Mercedes-Benz buyers.
• Natural communicator who listens well, builds rapport quickly, and follows through with integrity.
• Self-motivated with a desire to grow earnings and career.
• Comfortable with CRM tools and digital communication, or quick to learn them.
• Valid driver's license with clean record.

Responsibilities

• Welcome guests to Mercedes-Benz of Seattle with warmth and professionalism.
• Guide guests through the lineup with product knowledge, connecting features to buyer needs.
• Listen to understand guests' needs and present the right vehicle with enthusiasm.
• Conduct vehicle presentations and test drives to convey the Mercedes-Benz experience.
• Build lasting guest relationships through follow-up and CRM use.
• Collaborate with sales management and finance to guide customers through purchase.
• Meet monthly targets while maintaining high guest satisfaction.
• Stay current on Mercedes-Benz lineup, tech, EV/PHEV offerings.

Skills

Guest experience

Luxury hospitality

Consultative selling

Professional presence

Tools

CRM software

Job description

Mercedes-Benz of Seattle, a Swickard Auto Group store, seeks a Brand Specialist to deliver luxury guest experiences and build lasting relationships. Training is provided from day one, with a focus on product knowledge, consultative selling, and a hospitality-first approach.

Ideal candidates come from luxury hospitality, high-end retail, or service industries, eager to grow earnings in a brand-centric environment. Excellent communication, team collaboration, and a clean driving record are valued.