Luxury Brand Experience Evaluator | Flexible Missions

CXG; Jersey City (NJ); On-site; USD 12,000 - 24,000; Full time

Benefits offered by this job

Flexible assignments

Purchase reimbursement

Mobile platform CXG Live

Work with iconic brands

Job summary

CXG, a global leader in customer experience, invites you to join as a luxury brand evaluator. You will discreetly assess boutique and online experiences, observing ambiance, service quality, and overall customer experience to help brands refine their services.

No prior experience required; as an independent evaluator you can select assignments aligned with your preferences, earn compensation for time and input, and manage missions via CXG Live.

Qualifications

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

Responsibilities

• Choose your assignments - align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
• Observe carefully - check the ambiance, service quality, and overall customer experience.
• Provide honest feedback - use our platform to share your observations through questionnaires.

Skills

Attention to detail

Customer experience

Reliability

Observant

Job description

CXG, a global leader in customer experience, invites you to join as a luxury brand evaluator. You will discreetly assess boutique and online experiences, observing ambiance, service quality, and overall customer experience to help brands refine their services.

No prior experience required; as an independent evaluator you can select assignments aligned with your preferences, earn compensation for time and input, and manage missions via CXG Live.