Luxury Brand Ambassador: Test Drives & Concierge Sales

Lithia & Driveway; Florida; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Doral Genesis, in partnership with Lithia & Driveway, seeks a polished Brand Ambassador to deliver a luxury experience and guide customers through the purchase process.

Responsibilities include greeting guests, test drives, financing documentation, and scheduling service appointments, with a strong emphasis on professional presence and exceptional follow-up to create Earned Customers for Life.

Qualifications

• High school diploma or equivalent.
• Excellent communication and hospitality oriented.
• Able to guide customers through purchase and financing.
• Detail-oriented and process-driven.

Responsibilities

• Contact and follow up with leads and customers.
• Greet guests and conduct engaging test drives.
• Guide customers through finance and required documentation.
• Activate Genesis Connected Services and schedule first service appointment.

Skills

Brand presence

Communication skills

Follow-up skills

Customer service

Job description

Doral Genesis, in partnership with Lithia & Driveway, seeks a polished Brand Ambassador to deliver a luxury experience and guide customers through the purchase process.

Responsibilities include greeting guests, test drives, financing documentation, and scheduling service appointments, with a strong emphasis on professional presence and exceptional follow-up to create Earned Customers for Life.