Luxury Auto Brand Ambassador & Experience Guide

L0537 Doral Genesis; Town of Florida (NY); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Medical plan

Dental plan

Vision plan

Paid holidays

PTO

Short-term disability

Long-term disability

Life Insurance

401(k)

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle purchase discounts

Wellness programs

Job summary

Doral Genesis Brand Ambassador is a polished, hospitality-driven role partnering with Lithia & Driveway to deliver a luxury experience. You will guide customers through purchase steps, coordinate test drives, and ensure flawless delivery and follow-up, striving to build Earned Customers for Life across the dealership.

Successful candidates demonstrate a luxury-brand presence, strong communication, and a meticulous, process-driven approach while supporting customer finance and service onboarding.

Qualifications

• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• Equal employment opportunity applies to all applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Responsibilities

• Contact and follow up with leads and customers
• Greet guests and conduct engaging test drives
• Guide customers through finance and required documentation
• Activate Genesis Connected Services and schedule first service appointment

Skills

Professional presence

Strong communication

Follow-up skills

Detail-oriented

Education

High School diploma or equivalent

Job description

Doral Genesis Brand Ambassador is a polished, hospitality-driven role partnering with Lithia & Driveway to deliver a luxury experience. You will guide customers through purchase steps, coordinate test drives, and ensure flawless delivery and follow-up, striving to build Earned Customers for Life across the dealership.

Successful candidates demonstrate a luxury-brand presence, strong communication, and a meticulous, process-driven approach while supporting customer finance and service onboarding.