Luxury Brand Ambassador - Part-Time Customer Experience

Ralph Lauren; Town of Waterloo (NY); On-site; USD 21,000 - 27,000; Part time

Job summary

Ralph Lauren in Waterloo, NY is seeking Part-Time Brand Ambassadors to deliver a personalized shopping experience that reflects the RL brand. You will drive daily sales goals and provide exceptional customer service on the shop floor.

Ideal candidates have retail experience, strong communication, and a flexible schedule including weekends and evenings. You will help maintain store standards and build client relationships while representing RL values.

Qualifications

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management and co-workers.

Responsibilities

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions
• Supports company initiatives
• Participates in team training to execute business results
• Represents the customer experience expectations in store
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Champion of RL core values
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.

Skills

Customer service

Communication

Flexibility

Team player

Job description

Ralph Lauren in Waterloo, NY is seeking Part-Time Brand Ambassadors to deliver a personalized shopping experience that reflects the RL brand. You will drive daily sales goals and provide exceptional customer service on the shop floor.

Ideal candidates have retail experience, strong communication, and a flexible schedule including weekends and evenings. You will help maintain store standards and build client relationships while representing RL values.