Luxury Brand Ambassador: Immersive Sales & Storytelling

Diptyque Paris; Washington (Washington County); On-site; USD 40,000 - 60,000; Full time

Job summary

Diptyque, a luxury fragrance and home goods brand, seeks a Brand Ambassador to represent the label with elegance and expertise. You will engage customers, provide personalized consultations, and convey the Diptyque story to drive sales and brand loyalty.

This role requires superb grooming, exceptional interpersonal skills, and the ability to work flexible hours including weekends. You will maintain visual merchandising standards and participate in events to elevate the in-store experience.

Qualifications

• Proven experience in a luxury retail, sales, or customer service environment.
• Exceptional interpersonal and communication skills with a diverse clientele.
• Genuine passion for luxury products and brand aesthetics.

Responsibilities

• Represent Diptyque with professionalism and enthusiasm, reflecting the brand's image.
• Engage customers with personalized consultations and immersive experiences.
• Educate customers on Diptyque products, ingredients, history and selling points.
• Achieve sales targets through proactive engagement and upselling.
• Maintain visual merchandising standards and assist with inventory.
• Process transactions accurately using POS systems and participate in events.

Skills

Luxury retail

Customer service

Sales proficiency

Brand storytelling

Education

High school diploma

College degree preferred

Job description

Diptyque, a luxury fragrance and home goods brand, seeks a Brand Ambassador to represent the label with elegance and expertise. You will engage customers, provide personalized consultations, and convey the Diptyque story to drive sales and brand loyalty.

This role requires superb grooming, exceptional interpersonal skills, and the ability to work flexible hours including weekends. You will maintain visual merchandising standards and participate in events to elevate the in-store experience.