Luxury Brand Ambassador – Fragrance & Home

Brobston Group; Short Hills (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Diptyque Distribution LLC. is seeking a Brand Ambassador to embody the elegance and storytelling of our luxury fragrance and home goods brand.

You will passionately engage with customers, share the Diptyque narrative, and drive sales through exceptional service and brand expertise. You will represent Diptyque with professionalism, provide personalized consultations, educate shoppers on products, history, and unique selling propositions, and uphold pristine visual merchandising.

Qualifications

• Experience in luxury retail, beauty, fragrance, or home goods.
• Excellent interpersonal and communication skills.
• Passion for luxury products and the Diptyque brand.
• Flexibility to work weekends/evenings/holidays.
• Standing for extended periods; ability to lift up to 20 pounds.

Responsibilities

• Represent Diptyque with professionalism and the brand image.
• Engage customers and provide personalized consultations.
• Educate on product range, ingredients, history, and unique selling propositions.
• Achieve sales targets through upselling and cross-selling techniques.
• Maintain visual merchandising according to brand guidelines.
• Assist with inventory, receiving, and stocking tasks.
• Process sales transactions using POS systems.
• Gather customer feedback and market insights for management.
• Participate in events, promotions, and trainings.
• Build strong customer relationships to foster brand loyalty.

Skills

Customer service

Sales skills

Communication

Brand storytelling

Education

High school diploma

College degree preferred

Tools

POS systems

Job description

Diptyque Distribution LLC. is seeking a Brand Ambassador to embody the elegance and storytelling of our luxury fragrance and home goods brand.

You will passionately engage with customers, share the Diptyque narrative, and drive sales through exceptional service and brand expertise. You will represent Diptyque with professionalism, provide personalized consultations, educate shoppers on products, history, and unique selling propositions, and uphold pristine visual merchandising.