Luxury Boutique Visual Merchandising Lead

Chanel, Inc.; United States; On-site; USD 92,000 - 115,000; Full time

Benefits offered by this job

Wellbeing resources

Wellbeing Days in Retail

Parental leave

401(k) and other incentives

Robust healthcare offerings

Job summary

CHANEL, Inc. seeks a Visual Merchandising Manager for a single Bal Harbour boutique in the US. You will lead the VM team, translate directives into compelling displays, and ensure the boutique reflects CHANEL brand standards while aligning with senior VM leadership.

You will collaborate with boutique leadership to translate strategies into client-centric environments, maintain impeccable presentation, and adapt VM activities to evolving business needs while upholding the brand image.

Qualifications

• Demonstrated visual merchandising experience, ideally within luxury retail, fashion, beauty or a similarly client-centric environment.
• Experience leading, developing or coordinating a visual merchandising team within a boutique or comparable retail environment.
• Strong boutique-level execution skills and the ability to translate strategic direction into polished, commercially relevant visual solutions.
• A highly collaborative communication style and the ability to build productive partnerships with boutique leadership and staff.
• Proven initiative, sound judgment and a solutions-oriented approach to changing business needs and executional challenges.
• Excellent organization, prioritization and follow-through, with the ability to operate independently while maintaining alignment with leadership.
• A keen eye for detail and an uncompromising commitment to maintaining an elevated and consistent brand image.

Responsibilities

• Lead and execute all visual merchandising activities within one boutique in a lighthouse market, ensuring timely and consistent implementation of brand directives.
• Own, maintain and continuously elevate the boutique image, ensuring impeccable presentation standards across all client-facing areas.
• Manage, guide and develop the VM team within the boutique, establishing clear priorities, accountability and consistent ways of working.
• Translate VM directives and strategic guidance into engaging, customer-centric displays that are relevant to the boutique and aligned with the CHANEL brand vision.
• Provide timely, thoughtful feedback on directive implementation, executional opportunities and boutique-specific needs.
• Partner closely with boutique leadership and staff to align VM execution with sales priorities, client needs and broader business goals.
• Demonstrate self-sufficiency by assessing changing business needs, adapting visual solutions and realigning VM activities while protecting brand standards.
• Facilitate VM training, morning meeting briefs and ongoing visual education for boutique teams to build shared ownership of standards.
• Identify and respond quickly to boutique-specific opportunities, using sound judgment and resourcefulness to deliver effective solutions.
• Take personal responsibility for the boutique’s visual appearance, execution quality and readiness.

Skills

Visual merchandising

Leadership

Collaboration

Communication

Detail orientation

Job description

CHANEL, Inc. seeks a Visual Merchandising Manager for a single Bal Harbour boutique in the US. You will lead the VM team, translate directives into compelling displays, and ensure the boutique reflects CHANEL brand standards while aligning with senior VM leadership.

You will collaborate with boutique leadership to translate strategies into client-centric environments, maintain impeccable presentation, and adapt VM activities to evolving business needs while upholding the brand image.