Luxury Boutique Sales Pro — Client Relationships

Longchamp; San Francisco (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Longchamp in San Francisco is seeking a talented Full-time Luxury Retail Sales Associate to join our team. You will create an exceptional customer experience, drive sales, and manage a personal book of business in a boutique environment.

Candidates should have high school diploma, 3+ years in high-end retail, strong POS and CRM skills, and proficiency with Excel/Outlook/Word. Availability for weekday midday, weekends, and opening/closing shifts is required.

Qualifications

• High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
• Proficient in inventory management, customer sales, and merchandising.
• Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports
• Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.

Responsibilities

• Generate and maximize sales through effective client persuasion.
• Maintain extensive knowledge of products and merchandise care.
• Stay updated on new items, customer service guidelines, and store policies.
• Develop and manage client books to foster long-term relationships.
• Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
• Gift wrap and bag items for customers.
• Assist with mailings, answer phones, and process phone orders.
• Contribute to floor moves, merchandising, and display efforts.
• Support processing and replenishing of merchandise.
• Tag merchandise as needed, not limited to sales periods.
• Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.

Skills

Customer sales

Merchandising

Inventory management

CRM

POS transactions

MS Excel

MS Outlook

MS Word

Education

High School Diploma or GED

Degree in Fashion or related field

Tools

UPS System

Job description

Longchamp in San Francisco is seeking a talented Full-time Luxury Retail Sales Associate to join our team. You will create an exceptional customer experience, drive sales, and manage a personal book of business in a boutique environment.

Candidates should have high school diploma, 3+ years in high-end retail, strong POS and CRM skills, and proficiency with Excel/Outlook/Word. Availability for weekday midday, weekends, and opening/closing shifts is required.