Boutique Luxury Sales Specialist

Longchamp USA Inc; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Longchamp USA Inc. is seeking a Sales Associate for our Chicago boutique to deliver outstanding customer service, drive sales, and support merchandising to brand standards.

Ideal candidates have 3+ years in high-end retail, strong product knowledge, and experience with POS systems and basic office software. The role requires flexibility for varied hours, including weekends, in a boutique environment.

Qualifications

• Minimum of a High School Diploma (or GED) and either a degree in Retail, Fashion or related field or equivalent work experience and education.
• Three plus years’ high-end retail, boutique or sales related work experience.
• Understand inventory, customer’s sales experience and merchandising.
• Proficient with Cegid transactions (sales, returns, CRM, run reports) and open/close registers per guidelines.
• Proficient with the UPS System.
• Proficient in Microsoft Excel, Outlook, and Word.
• An understanding of the French language would be a plus.

Responsibilities

• Generates and maximizing sales by convincing clients to purchase the company’s products.
• Maintains an awareness of all product knowledge and merchandise care information.
• Stays updated on new items and customer service guidelines and store policies.
• Develops and maintains client books and keeps records of sales.
• Follows customer service guidelines and loss prevention procedures.

Skills

Customer service

Sales experience

Interpersonal skills

Merchandising

Education

High School Diploma or GED

Retail/Fashion degree or related field

Tools

Cegid

UPS System

Excel

Outlook

Word

Job description

Longchamp USA Inc. is seeking a Sales Associate for our Chicago boutique to deliver outstanding customer service, drive sales, and support merchandising to brand standards.

Ideal candidates have 3+ years in high-end retail, strong product knowledge, and experience with POS systems and basic office software. The role requires flexibility for varied hours, including weekends, in a boutique environment.