Luxury Boutique Keyholder & Client Experience Lead

Zadig&Voltaire; Los Angeles (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Zadig&Voltaire in Century City is seeking a Key Holder who will act as a trusted brand ambassador. Responsibilities include managing store operations, driving sales, and delivering an exceptional client experience.

The ideal candidate should have at least 2 years of retail experience, preferably in luxury retail, and a strong commitment to personalized service. This role requires excellent communication skills, time management, and a passion for the luxury sector.

Qualifications

• Proven experience in client-focused retail sales.
• Strong commitment to delivering excellent customer service.
• Minimum 2-year experience in a retail sales environment.

Responsibilities

• Assist with store opening/closing and oversee daily operations.
• Drive individual sales and maintain a strong floor presence.
• Ensure a positive and personalized client experience.
• Replenish merchandise and organize the sales floor.

Skills

Client-focused retail sales

Excellent customer service

Retail sales techniques

Time management

Communication skills

Tools

Retail POS systems

MS Office

Google Docs

Job description

Zadig&Voltaire in Century City is seeking a Key Holder who will act as a trusted brand ambassador. Responsibilities include managing store operations, driving sales, and delivering an exceptional client experience.

The ideal candidate should have at least 2 years of retail experience, preferably in luxury retail, and a strong commitment to personalized service. This role requires excellent communication skills, time management, and a passion for the luxury sector.