Luxury Boutique Hotel GM: Lead Guest Experience & Growth

POSH on Kirkwood, A Boutique Hotel; Bloomington (IN); Sur place; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Health insurance

Life insurance

Paid time off

Relocation assistance

Vision insurance

Résumé du poste

POSH on Kirkwood, a luxury boutique hotel opening in downtown Bloomington, seeks an experienced General Manager to lead all operations and set the standard for guest service and financial performance.

You will drive revenue growth through smart rate management, oversee rooms and F&B, build and mentor a high-performing team, and cultivate strong relationships with ownership and the local community to ensure exceptional guest experiences and lasting success.

Qualifications

• 8+ years of progressive hospitality leadership experience, boutique or independent hotel background preferred.
• Proven success in both rooms and F&B operations.
• Strong understanding of revenue management, sales, and marketing fundamentals.
• Energetic leadership style with exceptional communication and team-building skills.
• Hands-on approach with attention to detail.

Responsabilités

• Oversee all aspects of daily operations, ensuring excellence in service and guest satisfaction.
• Lead F&B operations, including bar programming and activation, to maximize guest engagement and profitability.
• Drive revenue growth through smart rate management and proactive sales strategies.
• Build strong relationships with ownership, team members, and community partners.
• Inspire and mentor staff through effective communication, clear expectations, and accountability.
• Monitor performance metrics and financial results to inform operational decisions.
• Uphold standards while fostering innovation and continuous improvement.

Connaissances

Leadership

Revenue management

Guest experience

Operations management

F&B operations

Team building

Communication

Description du poste

POSH on Kirkwood, a luxury boutique hotel opening in downtown Bloomington, seeks an experienced General Manager to lead all operations and set the standard for guest service and financial performance.

You will drive revenue growth through smart rate management, oversee rooms and F&B, build and mentor a high-performing team, and cultivate strong relationships with ownership and the local community to ensure exceptional guest experiences and lasting success.