Luxury Boutique Client Concierge & Sales Support

Brobston Group; Town of Florida (NY); On-site; USD 32,000 - 52,000; Full time

Job summary

Cartier Boutique in New York is seeking a Boutique Assistant to support a hospitality-focused client experience. You will welcome clients, assist with appointments, product presentation, gift wrapping and sales support to ensure memorable service.

You will help manage boutique traffic, maintain service areas, stock non-sellable items, assist with calls and scheduling, and collaborate with management to uphold Cartier's standards. Availability for retail hours, including weekends, is required.

Qualifications

• Experience in luxury retail or hospitality is a plus.
• Proficient with Microsoft Office; SAP knowledge preferred.
• Excellent organizational and communication skills.

Responsibilities

• Welcome clients and support front-of-house and back-of-house activities, including appointment preparation, product presentation, gift wrapping, and sales support.
• Help manage boutique traffic, appointments, and the queue while maintaining a warm and professional environment.
• Maintain hospitality and client service areas, replenish supplies, support client requests, and assist with phone calls and appointment setting.
• Support boutique opening and closing, stock maintenance for non-sellable items, security procedures, visual standards, and special projects.
• Collaborate with boutique management and sales associates to deliver consistent, personalized client service.

Skills

Microsoft Office

Customer service

Communication

Tools

SAP

Job description

Cartier Boutique in New York is seeking a Boutique Assistant to support a hospitality-focused client experience. You will welcome clients, assist with appointments, product presentation, gift wrapping and sales support to ensure memorable service.

You will help manage boutique traffic, maintain service areas, stock non-sellable items, assist with calls and scheduling, and collaborate with management to uphold Cartier's standards. Availability for retail hours, including weekends, is required.