Luxury Beauty: EDI & Operations Coordinator

Westman-Atelier; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Wellness perks

401k plan

Paid parental leave

Job summary

Westman Atelier in New York is seeking an EDI & Operations Coordinator, an entry-level role for recent graduates to begin a career in luxury CPG operations and retail systems.

You will handle day-to-day processing and tracking of customer orders, EDI transmissions, and portal fulfillment across premier accounts like Sephora, Nordstrom, Bergdorf Goodman, Harrods, Cult Beauty, with opportunities to learn NetSuite and automate workflows as the business scales.

Qualifications

• Bachelor’s degree in Business, Operations, Information Systems, or related field.
• Familiarity with ERP environments such as NetSuite is a strong plus.

Responsibilities

• Process manual and EDI Purchase Orders (POs) daily, validating pricing, margins, start/cancel dates, and shipping hold statuses across major wholesale and international accounts.
• Manage end-to-end EDI order workflows, including Order Acknowledgments, ASNs, and Invoicing, ensuring retailer-specific guidelines are followed.
• Execute order setups and shipping label creation across retail portals (Cult Beauty, FWRD, Moda Operandi).
• Review and troubleshoot EDI errors, coordinate with internal teams and retail partners to resolve issues.
• Maintain accurate order data and follow up on discrepancies, cancellations, and changes.
• Manage no-cost and special order requests, ensuring orders are entered, processed, and tracked.

Education

Bachelor's degree in Business, Operations, Information Systems, or related field

Tools

NetSuite

Job description

Westman Atelier in New York is seeking an EDI & Operations Coordinator, an entry-level role for recent graduates to begin a career in luxury CPG operations and retail systems.

You will handle day-to-day processing and tracking of customer orders, EDI transmissions, and portal fulfillment across premier accounts like Sephora, Nordstrom, Bergdorf Goodman, Harrods, Cult Beauty, with opportunities to learn NetSuite and automate workflows as the business scales.