Luxury Beauty Consultant - In-Store & Online

Nordstrom, Inc.; Brea (CA); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Merchandise Discount

Health benefits

Job summary

Nordstrom, Inc. is seeking a Beauty Department team member who creates personalized beauty experiences, engages customers to understand their needs, and drives sales of luxury beauty brands.

You will thrive on trends, makeup, skincare, and building a loyal following both in-store and online. You’ll conduct makeup applications, skincare analyses, and recommend products to help customers reach their beauty goals, while collaborating with teammates to maintain a welcoming and inclusive environment.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep department customer-ready through organization and cleanliness.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty knowledge

Makeup application

Skincare

Sales

Digital selling

Tools

Social media tools

CRM tools

Job description

Nordstrom, Inc. is seeking a Beauty Department team member who creates personalized beauty experiences, engages customers to understand their needs, and drives sales of luxury beauty brands.

You will thrive on trends, makeup, skincare, and building a loyal following both in-store and online. You’ll conduct makeup applications, skincare analyses, and recommend products to help customers reach their beauty goals, while collaborating with teammates to maintain a welcoming and inclusive environment.