Luxury Beauty Client Advisor

Officina Profumo-Farmaceutica di Santa Maria Novella; New York (NY); Vor Ort; USD 50.000 - 65.000; Vollzeit

Zusammenfassung

Officina Profumo-Farmaceutica di Santa Maria Novella is seeking a Client Advisor in New York to drive luxury sales and deliver an unforgettable client experience. You will embody the brand heritage, exceed personal targets, and foster lasting client relationships through expert product knowledge and service excellence.

In this role, you will leverage CRM data to tailor future opportunities, collaborate with teammates, and support omni-channel initiatives while adhering to store guidelines and

Qualifikationen

• Excellent written and verbal communication skills.
• Ability to work in a fast-paced and dynamic environment.
• Demonstrated skill in establishing enduring relationships with client and colleagues.
• Experience achieving and exceeding personal and store targets.
• Team player with ability to collaborate effectively.
• Flexible schedule including evenings, weekends, and holidays.
• Proficiency in English; additional languages are a plus.
• At least 3 years of sales experience in luxury retail or beauty.

Aufgaben

• Reach and exceed personal and store sales targets monthly and annually.
• Follow Store Manager guidance to implement business strategies.
• Provide outstanding service and maintain high sales quality standards.
• Demonstrate deep knowledge of products and brand heritage to clients.
• Capitalize on cross-selling opportunities across product ranges.
• Put clients first, creating a welcoming, professional atmosphere.
• Use CRM tools to gather client data and tailor future opportunities.
• Maintain brand standards and omni-channel practices.
• Stay updated on beauty trends and competitors in luxury cosmetics.
• Collaborate with colleagues to ensure exceptional client experiences.
• Adhere to store security procedures and operational guidelines.

Kenntnisse

Client relationships

Sales excellence

Communication

Cross-selling

CRM familiarity

English fluency

Tools

CRM software

Jobbeschreibung

Officina Profumo-Farmaceutica di Santa Maria Novella is seeking a Client Advisor in New York to drive luxury sales and deliver an unforgettable client experience. You will embody the brand heritage, exceed personal targets, and foster lasting client relationships through expert product knowledge and service excellence.

In this role, you will leverage CRM data to tailor future opportunities, collaborate with teammates, and support omni-channel initiatives while adhering to store guidelines and