Luxury Beauty Advisor - In-Store & Digital

Nordstrom, Inc.; Lone Tree (CO); On-site; USD 29,000 - 31,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement

Paid Time Away

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Beauty Sales team member in Colorado to engage customers, perform makeup applications and skincare analyses, and recommend products based on individual beauty goals. You will build customer loyalty, drive in-store and digital sales, and participate in beauty events and services.

You will work with a collaborative team, stay current on trends, and support a welcoming environment for all customers while managing appointments and maintaining a pristine department.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (text and social media).
• Book appointments and drive sales for in-store Beauty events and services.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty trends

Makeup application

Skincare

Sales goals

Team collaboration

Digital selling

Job description

Nordstrom, Inc. is seeking a Beauty Sales team member in Colorado to engage customers, perform makeup applications and skincare analyses, and recommend products based on individual beauty goals. You will build customer loyalty, drive in-store and digital sales, and participate in beauty events and services.

You will work with a collaborative team, stay current on trends, and support a welcoming environment for all customers while managing appointments and maintaining a pristine department.